Part 2: One Big Thing Introduction to AI (Novice Level)

If you're new to artificial intelligence, this pathway is your starting point. The One Big Thing – AI for All initiative is designed to help every HMRC colleague build confidence and understanding in AI, no matter your role or experience level.This Novice Pathway introduces AI in a simple, accessible way—focusing on what it is, how it works, and how it’s already being used across the Civil Service. You’ll explore practical examples, learn safe and ethical usage, and begin experimenting with tools like Copilot and GAILZ in a supported environment.