Part 3: One Big Thing - AI Tasks

The AI Tasks pathway is your opportunity to explore how artificial intelligence is already transforming work across HMRC—and how you can apply it in your own role. As part of the One Big Thing – AI for All initiative, this pathway showcases real-world examples of civil servants using AI to solve problems, improve efficiency, and innovate in their day-to-day work.Whether you're just starting out or already confident with digital tools, this pathway helps you move from understanding AI to using it meaningfully. It’s designed to be practical, accessible, and tailored to HMRC’s evolving digital landscape.