Introduction to AI

You’ve already grasped the basics of artificial intelligence—now it’s time to build on that foundation. This intermediate pathway within the One Big Thing – AI for All initiative is designed to help you move from understanding AI to confidently applying it in your day-to-day work at HMRC.Whether you're exploring how to use Copilot or GAILZ more effectively, or looking to embed AI into your team’s workflows, this pathway will guide you through practical, real-world applications of AI in the Civil Service.